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Customer feedback is vital: but it’s what you do with it that really matters

Monthly archives: May 2015

If you want customer loyalty, gather feedback

Customer loyalty is the holy grail of most businesses. Loyal customers: Buy more frequently Have larger order values Are open to new products And actively recommend you to their friends Everyone knows this, it’s common sense, yet how many people actively pursue a policy of developing fiercely loyal customers? And how many organisations do you […]

Posted byGuy ArnoldMay 4, 2015Posted inBlogTags: customer feedback, customer loyalty, feedback

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