How do I handle mistakes?

How do I handle mistakes? We all make mistakes. But in the age of global 2 way communication, and instant online feedback and sharing, they can be hyper dangerous – just ask Gerald Ratner if you want proof! So, in this hyper connected age, it’s vital (not important, vital) to have a key set of […]

How do we get the most out of social media?

How do we get the most out of social media? There’s a lot of HYPE about social media, combined with a lot of activity, and usually very few real results – so here’s a very simple and effective approach. Focus on ‘getting it right’ first. People and organisations who are genuine, passionate, committed and attentive […]