Skip to content

Investors In Feedback

Customer feedback is vital: but it’s what you do with it that really matters

Tag archives: online

There’s no such thing as a ‘Bad’ online review

There’s no such thing as a ‘Bad’ online review   How to turn negative reviews, fake or real into extra sales and PR.   There’s a lot of talk about ‘bad’ online reviews, and the negative effect they can have on a Pub or Hotel business, and, indeed many acres of print have been devoted […]

Posted byGuy ArnoldJanuary 25, 2017Posted inBlogTags: customer experience, customer feedback, customer loyalty, feedback, online, reputation

How can we measure success?

How can we measure success? How can we measure success? Is this not the most important question in the universe? After all, what gets measured gets done. So, really the answer to this question lies in another question: what does ‘success’ mean to you? If success just means ‘as much money as possible’, then the […]

Posted byGuy ArnoldApril 13, 2016Posted inBlogTags: effectiveness, feedback, measure, online, service, success

There is no such thing as a bad online review

In previous blogs we have discussed the power of feedback, and how important it is to get it right, do it obsessively, and make sure that it is done in a way that your customer engages with you, before they have left you, so that you can not only build your reputation with them, but […]

Posted byGuy ArnoldOctober 14, 2014October 16, 2014Posted inBlogTags: customers, feedback, investors, online, potential, reviews

Recent Posts

  • Honesty is the New brand of Choice
  • ‘Everyone’s Talking About’
  • 4 Steps to make your Marketing more Effective
  • 3 Reasons why your Marketing may not be working
  • 4 Rules to always beat the Competition

Archives

  • November 2017
  • October 2017
  • September 2017
  • May 2017
  • April 2017
  • January 2017
  • December 2016
  • November 2016
  • October 2016
  • September 2016
  • August 2016
  • July 2016
  • June 2016
  • May 2016
  • April 2016
  • March 2016
  • May 2015
  • January 2015
  • December 2014
  • November 2014
  • October 2014

Main Menu

  • Home
  • Story
  • Services
  • Become a Licensee
  • Contact
  • Videos
  • Blog
  • Downloads

Popular Tags

7 Deadly Sins accreditation bad feedback brand complaints consumer confidence cross sales customer customer experience customer feedback customer loyalty customers customer service effectiveness empowerment feedback global global marketplace Go the extra inch Great or Poor important investors listening marketing measure money online potential principles product profit referral. customer loyalty referrals reputation research results return on relationship reviews risk free way sales sales through service satisfaction service success worldwide
Investors In Feedback, Proudly powered by WordPress.